Privacy policy
Last updated October 28, 2026.
Information we collect
When you book a tour or send a message, we collect what you type: your name, email address, phone number, move-in date, the bedroom count or apartment you ask about, and your message. We do not ask for financial information on this site.
Like most websites, the servers that host this site record basic technical information for each request, such as your IP address, browser type and the page requested, to keep the site running and secure.
How we use it
- To schedule and confirm tours and answer your questions.
- To contact you by phone or email about the apartment you asked about.
- To keep the site secure and working, including limiting repeated form submissions.
Services we use
- Knock (Knock CRM,
doorway-api.knockrentals.com), the leasing office's tour and contact system. Tour requests, contact details and messages are sent to Knock from our server, never from your browser. Open apartments and tour times shown on this site come from Knock. - RealPage. Applications are made on RealPage's site (
4528852.onlineleasing.realpage.com), which has its own privacy policy. If our tour and contact system is unavailable, a message may be passed to the leasing office through RealPage's LeaseStar lead system. Floor plan details were first taken from RealPage's LeaseStar service (capi.myleasestar.com); photos and plan drawings are now stored on this site. - Vercel hosts this website and runs the server functions that pass your requests to Knock.
- OpenFreeMap (
tiles.openfreemap.org) serves the map tiles on the Neighborhood and Contact pages when you view those maps. Your browser asks for the tiles directly, so OpenFreeMap sees your IP address. Map data is from OpenStreetMap. - Matterport (
my.matterport.com) hosts the 360° tours. Nothing loads from Matterport until you open a tour. - Google Maps. Directions links open Google Maps in a new tab. This site does not load Google Maps itself.
- LOFT Living runs the resident portal, which opens on its own site.
- Facebook. The footer links to the community's Facebook page. No Facebook code runs on this site.
Fonts, photos and the map library are stored on this site, so no font or script is loaded from another company.
Services this site does not use
The previous Bluebonnet Ridge website ran on RealPage's website platform at www.bluebonnetridgebr.com and loaded several third-party services that this site has removed. This site does not contact any of them:
- Analytics and advertising: Google Analytics, Google Ads and Tag Manager (
googletagmanager.com,google-analytics.com,analytics.google.com,doubleclick.net), Microsoft Advertising (bat.bing.com), Amazon ads (amazon-adsystem.com), RealPage analytics (telescope.realpage.com) and G5 call tracking (widgets.g5dxm.com). - Monitoring and bot detection: Akamai mPulse (
go-mpulse.net,akstat.io,akamaihd.net), DataDome (datadome.co),techlab-cdn.comand Elastic (elastic-cloud.com). - Widgets: the OneTrust cookie banner (
cookielaw.org,onetrust.com), the accessiBe overlay (acsbapp.com), the EliseAI chat (meetelise.com,skypack.dev), the Knock widget (doorway.knck.io), RealPage's embedded application (property.onesite.realpage.com,leasing.realpage.com,cs-cdn.realpage.com), Google Maps (maps.googleapis.com,maps.gstatic.com), YouTube (youtube-nocookie.com,youtube.com) and Knock photo storage (prod-knockphotos.s3.amazonaws.com). - Code and font hosts: Google Fonts (
fonts.googleapis.com,fonts.gstatic.com), Font Awesome (maxcdn.bootstrapcdn.com),ajax.googleapis.comandcdn.jsdelivr.net.
If the leasing office adds analytics later, this page will name the service and its purpose first.
Cookies
This site does not set advertising or analytics cookies. Your browser keeps the list of open apartments for ten minutes in session storage so pages load faster; it is cleared when you close the tab.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by calling the leasing office at (225) 401-6592, Monday to Friday, 8 AM to 5 PM, or by visiting us at 10624 Glenstone Court.
Data retention
We keep tour and contact requests in the leasing office's systems for as long as needed to respond and to manage leasing, and as required by law.
Children
This site is for adults looking for housing. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Bluebonnet Ridge, 10624 Glenstone Court, Baton Rouge, LA 70810. Phone (225) 401-6592.